Walmart’s Bold Move: Exploring Innovative Fusion of Physical and Virtual Shopping in the Metaverse
Updates: As the lines between the physical and virtual realms continue to blur, Walmart #WMT, the global leader in retail revenue, is reaching out to customers where they’re spending more and more of their time—in the rapidly expanding virtual domains.
▶ Metaverse market projections: Citi’s forecasts project a metaverse business market of $8 trillion to $13 trillion by 2030, accompanied by an anticipated base of 5 billion users. The realm of virtual worlds and games, already engaging 3 billion people across diverse geographic and demographic spectrums, stands as the swiftest-expanding category in the entertainment sector. This presents an exceptional opportunity to reinvent the retail experience and create a distinct future for the retail industry. It also serves as a strategy to compete with e-commerce giants such as Amazon (#AMZN) and Alibaba (#BABA), both of whom are actively investing in VR and AR technologies.
▶ Walmart’s strategic approach: The proliferation of deeply immersive virtual environments not only offers new ways to engage with customers but also represents a prospect to explore a different form of commerce. In this context, customers can buy not only virtual items, e.g., clothing for their avatars, but also their real-world counterparts. Notably, nearly 90% of the U.S. population resides within a 10-mile radius of a Walmart store, providing an unparalleled opportunity to bridge their physical and virtual experiences. In 2024, Walmart intends to test various virtual world experiences interlinked with retail operations, and they have already initiated this process.
▶ Initial achievements: Earlier this year, #WMT joined forces with the game developer FUN-GI to introduce the mobile game House Flip, available on both iOS and Android platforms. This game lets players renovate and sell virtual houses. In August, Walmart ventured into the virtual fashion sector through its collaboration with the clothing brand Scoop, which assumed control of the Runway Z marketplace in the mobile virtual world ZEPETO. In September, they introduce the capability to purchase physical items contextually within the game—items that can serve as decorations for virtual homes or be utilized during gameplay.
Take a look at what’s happening on the live market:
1. #WMT has reached an unprecedented peak this month, reaping the rewards of its diverse investments spanning groceries to cutting-edge technology. Year-to-date, #WMT has surged by an impressive 15%, surpassing the SPDR S&P Retail ETF (XRT), which barely registered any gains, and outperforming the Consumer Staples Select Sector SPDR Fund (XLP) with its modest 5% return.
2. The stark contrast becomes even more apparent when comparing Walmart to its closest rival, Target. #TGT has had a challenging year, facing a 20% decline, plagued by a litany of issues that have weighed down its business, ranging from a rise in theft to political challenges. But the root cause of this pressure lies in the nature of consumer preferences. Target derives a significant portion of its revenue from non-essential items, such as clothing and home decor—products people desire but don’t necessarily need. On the other hand, Walmart, renowned for its low prices, primarily generates income from essential goods, particularly food. To provide context, a considerable number of Americans find themselves financially constrained after covering essential expenses like food and housing, as evidenced by the ballooning credit card balances that surpassed $1 trillion in the summer of 2023.
3. Cost-effectiveness will prevail. Over the past 18 quarters, retailers of consumer goods have consistently outperformed their peers. Only Walmart’s U.S. operations, including flagship stores and the Sam’s Club warehouse division, alongside Costco Wholesale #COST, have achieved comparable sales growth each quarter during this period. This trend appears poised to continue, especially given the prevailing mindset of bargain hunting and the uptick in sales of more affordable private-label products. Presently, even in the broader market context, investors agree that #WMT has shown steady growth throughout the year, while #TGT has experienced a gradual decline. It’s worth taking a closer look at the industry leaders.